Using complaints by clients against clinical veterinary practitioners in New Zealand to inform the teaching of essential professionalism attributes in an undergraduate veterinary curriculum

Using complaints by clients against clinical veterinary practitioners in New Zealand to inform the teaching of essential professionalism attributes in an undergraduate veterinary curriculum


Abstract

Key words: complaints, notifications, professionalism,thematic analysis, client expectations, veterinarian

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The whole of the literary matter of the Proceedings of the 36th World Veterinary Association Congress is copyright New Zealand Veterinary Association, Downloading this article signifies agreement with the terms and conditions of electronic access.